Everything you need to know about ordering custom merch
How long does shipping take?
Production typically takes 7-10 business days after you approve your
mockup. Shipping within the USA takes an additional 3-5 business
days. Rush orders may be available – contact us for details.
Can you help me create a logo?
Yes! We offer free design help with every order. If you don't have a
logo yet, our design team can help you create one or work with
simple text-based designs. We'll also remove backgrounds from your
existing logos at no extra charge.
Do you only ship inside the USA?
Yes, currently we only ship within the United States. We offer free
shipping to all 50 states, including Alaska and Hawaii.
International shipping may be available in the future – contact us
for updates.
What file formats can I upload?
We accept most common image formats including PNG, JPG, PDF, AI, and
EPS. High-resolution images work best (at least 300 DPI). Don't
worry if you're not sure – send us what you have and we'll let you
know if we need a different format.
What's the minimum order?
Our minimum order is just 8 pieces! That's perfect for small
businesses, startups, or trying out custom merch for the first time.
Take advantage of our special offer: 8 custom hats for $98 with free
design help and shipping.
What colors are available?
We offer a wide range of colors for all our products including
black, white, navy, red, gray, royal blue, forest green, and many
more. Contact us with your specific color needs and we'll let you
know what's available for your chosen product.
Didn't find your answer?
Our team is here to help! Send us a message and we'll get back to you
within 2-4 hours.